Last updated: 16 September 2026

Koroma Events respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, submit an enquiry or make a booking with us.

1. Who We Are
Koroma Events provides event styling and related services, including wedding styling, full event styling, photobooth hire, balloon styling, corporate events and bespoke prop sourcing.
For the purposes of UK data protection law, the data controller is:
Koroma Events
[email protected]
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us using the details above.

2. Information We Collect
When you use our website, contact us or submit one of our online forms, we may collect personal information including:
Your name
Email address
Telephone number
Information about your event or enquiry
Event date and venue/location
Services you are interested in
Any additional information you choose to provide within an enquiry or booking form
We may also collect limited technical information about how you use our website, such as your IP address, browser type and device information, where this is collected through our website platform or cookies.

3. How We Collect Your Information
We may collect personal information when you:
Complete an enquiry, contact or reservation form on our website
Contact us by email or telephone
Make a booking with Koroma Events
Communicate with us regarding your event
Browse or interact with our website
We only ask you to provide information that is reasonably necessary for us to respond to your enquiry or provide our services.

4. How We Use Your Information
We may use your personal information to:
Respond to your enquiries
Contact you regarding your enquiry or booking
Prepare quotations and proposals
Manage and deliver your event or booking
Arrange and coordinate services requested by you
Process payments and maintain appropriate business records
Communicate important information relating to your event
Improve our website and services
Meet our legal, accounting and regulatory obligations
We will not sell your personal information to third parties.

5. Our Legal Basis for Using Your Information
Under UK data protection law, we must have a lawful basis for processing your personal information.
Depending on the circumstances, we may process your information because:
Contract – it is necessary for us to take steps at your request before entering into a contract or to provide services you have booked with us.
Legitimate interests – it is reasonably necessary for us to operate and manage our business, respond to enquiries and provide our services.
Legal obligation – we are required to retain or process certain information to comply with legal, tax or accounting requirements.
Consent – where we specifically ask for your consent, for example for certain types of cookies or marketing communications.
Where we rely on consent, you may withdraw your consent at any time.

6. Sharing Your Information
We may share your personal information with trusted third parties where this is reasonably necessary to operate our business or provide your event services.
This may include:
Website and form providers
Payment processors
IT, hosting and cloud storage providers
Accountants and professional advisers
Event venues, suppliers or contractors where necessary to fulfil your booking
We only share information that is reasonably necessary for the relevant purpose.
Where third-party providers process personal information on our behalf, we expect them to handle that information securely and in accordance with applicable data protection laws.

7. How Long We Keep Your Information
We will only keep your personal information for as long as reasonably necessary for the purposes for which it was collected, including meeting any legal, accounting or reporting requirements.
Enquiry information that does not result in a booking will generally be retained for 12 months, unless there is a legitimate reason to keep it for longer.
Information relating to confirmed bookings, invoices and financial transactions may need to be retained for longer periods to meet legal and accounting obligations.
When personal information is no longer required, we will securely delete or anonymise it where appropriate.

8. Keeping Your Information Secure
We take reasonable steps to protect the personal information we hold against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Cookies
Our website may use cookies and similar technologies to ensure the website functions correctly and to understand how visitors use our website.
Some cookies are essential for the website to operate, while others may be used for analytics or other purposes.
Where required by law, non-essential cookies will only be used after you have provided your consent.
You can manage your cookie preferences through the cookie controls available on our website.
For further information, please see our Cookie Policy.

10. Third-Party Websites
Our website may contain links to third-party websites or services.
Koroma Events is not responsible for the privacy practices of external websites. We recommend reviewing the privacy policy of any third-party website you visit.

11. International Transfers
Some of the service providers we use to operate our website or business may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, we will take reasonable steps to ensure appropriate safeguards are in place as required by UK data protection law.

12. Your Data Protection Rights
Depending on the circumstances, UK data protection law gives you certain rights regarding your personal information.
These may include the right to:
Request access to the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information in certain circumstances
Ask us to restrict how we use your information
Object to certain types of processing
Request the transfer of certain information to you or another organisation
Withdraw consent where we rely on consent to process your information
If you would like to exercise any of these rights, please contact us at [email protected]
You will not normally be required to pay a fee to exercise your rights.

13. Complaints
If you have concerns about how we handle your personal information, please contact us first so that we can try to resolve the issue.
You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent authority responsible for data protection.

14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.
Any updated version will be published on this page with a revised "Last updated" date.

15. Contact Us
If you have any questions about this Privacy Policy or how Koroma Events handles your personal information, please contact:
Koroma Events
[email protected]